Local Area Service Information:
Welcome to On-Site Techs!  We are pleased to serve the San Diego area.  On-Site Techs is the premier on-site computer repair for your home or business computer needs. 

Whether your needs are a computer tune up or a new computer we take care of it all.  We are proactive in servicing your computer needs.  Keep your computer working right with computer checkups and regular hardware maintenance.  We can test your memory or hard drive and catch a problem before it becomes one.  Is your computer running slow?  Let our technicians optimize your computer.  We’ll getting it running optimally asap.

Residential Services

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  • Anti-virus and Internet Security Solutions
  • Computer Optimization
  • Wireless Networking:
  • Wireless Security
  • Optimize Wireless Network
  • Eliminate Wireless Conflicts
  • Remote Support Services
  • Data Backup and Recovery
  • Confidential Data Transfers
  • File Sharing
  • High-Speed Cable, DSL, and Modem Setup
  • Troubleshoot and Repair
  • Software Training
  • Email Presentation
  • Shared Internet Office Solutions
  • Printer Setup
  • Password Reset and Recovery
  • Custom Built Computers
  • Laptops and Desktop Services
  • 24-Hour Support

On-Site Techs is your solution for any and all problems related to your home computer.

We’ll make your life easier by making sure your home computer is serviced and performs the way you want it to.  Whether you are a telecommuter relying on your computer at home, or you use your computer for household related activities, we will make sure you have the tools you need to get the job done.

We provide fast, reliable and affordable solutions, upgrades and repair of manufacturers including (but not limited to): Dell, Gateway, Compaq, Acer, Asus, Apple and HP (Hewlett-Packard).

Going Beyond the Expected.  That’s what we’re all about at On-Site Techs.

Contact us today to find out more about Residential Services for your home computer.

 

Business Services

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  • Server Installation and Support
  • Anti-virus and Internet Security Solutions
  • Managed Services
  • Data Backup and Recovery
  • Website Design and Hosting
  • Technology Consulting
  • Troubleshoot and Repair
  • Software Training
  • Remote Support Services
  • Network Monitoring and Management
  • Remote Data Backup
  • Computer and Network Security
  • Shared Internet Office Solutions
  • Email Server and Mobile Device Support
  • Office Relocation and Setup

Remote Support

remote desktop

What is Remote Support?

Remote support is a cost-effective technology that allows a technician to service your computer from a remote location. This way, the technician doesn’t even have to be where your computer is located.  From his location, he can securely connect to your computer and see your desktop screen just as if he were sitting right there in your home or office.

Remote support is useful in so many ways, particularly when it comes to saving time and money.  All you need is an Internet connection.

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  • Remote support is safe and secure. The only one logging into your computer from a remote location is the technician.
  • Remote support saves gas. No need to drive if you can just connect.
  • Remote support is convenient. You can schedule a technican to service your computer nearly any time of the day, and often on the same day you call.
  • Remote support does not rely on location. You can live far outside of our service area. You can even be on a vacation or business trip. The support is available for you when you need it.
  • Remote support saves time. You don’t pay fees for travel time or waste time waiting for someone to arrive.

Let On-Site Techs serve as your personal Help Desk when you need it for those problems that can easily be addressed via Internet.

Going Beyond the Expected. That’s what we’re all about at On-Site Techs.

Contact us to today to discuss more about the benefits of Remote Support.

Remote support powered by www.showmypc.com.

Data Recovery

exposed hard drive

“Abort, Retry, Fail?”

For most, this spells panic and frustration. You know what comes next.  You can’t find your files, you forgot to back up your hard drive, your hard work … gone.

Don’t despair!  This is where the professional data recovery services team at On-Site Techs takes over to solve your problems.  We will make sure your confidential data is safe from hackers through encryption of your current data, and through secure erasing of your old data.  We’ll restore your computer for maximum, peak performance and future dependability.

What causes data loss?  Many factors, actually.

Factors like power spikes and failures, viruses, defective hardware and even “accidental” formatting are just a few causes of data loss.   Data recovery, on the other hand, is the process of retrieving inaccessible data from damaged media like hard drives (hdd), floppies, zip disks or memory sticks.  By utilizing a highly-specialized software, hardware and mechanical techniques, most lost data can be recovered no matter what manufacturer.  Even in the case where your partition has been overwritten, the data can often be recovered using our specialized recovery tools.

Our programs of choice are Zmanda and Dropbox.   Zmanda is an open source backup recovery manager and cloud backup for large amount of data and expanded computer networks.  With Dropbox, we can provide synchronization of various programs.  We can explain both programs and visit other options for your personalized preventive maintenance.  For some good backup strategies, you’ll find one of our favorite articles about backup strategies on our “Cool Stuff” page.

We know your time and data are valuable.  We are committed to providing fast, efficient and affordable data recovery and security solutions for you in your business or home.

Going Beyond the Expected.  That’s what we’re all about at On-Site Techs.

Contact us today to find our more about how we can help you with Data Recovery.

Networking

network

In today’s world, it is imperative to have the proper network to fit your needs.  To ensure that you are getting the most out of your Internet connection along with the security to prevent malicious activity, it is essential that you have a computer professional set up your network.  On-Site Techs has proven experience setting up all types of networks for home or business, and we will implement a structure that caters specifically to making your system work the way you want.

On-Site Techs is your one-stop networking resource.  Through knowledgeable consulting, On-Site Techs helps you determine which network is best for your home or office.  Whether you desire a wireless network for home, or require a more extensive network for business, we are there to provide you the tools and information you need to maximize your system.

Going Beyond the Expected.  That’s what we’re all about at On-Site Techs.

Contact us today to find out more about the best Networking system for your home or office.

Computer Upgrades

Computer Upgrades

On-Site Techs offers computer upgrades for your laptop, personal computer and Mac.  We’ll upgrade your memory, processors, motherboards, videos or sound cards, and hard drives, and we’re familiar with all manufacturers including (but not limited to):  Asus, Acer, Dell, Gateway, Compaq. HP and many more.

Whether you are looking to enhance your current system to play the latest video games, or just need a boost for the latest memory-intensive application, we are the technicians for you.

Don’t see your computer on the list?  Not to worry.  Chances are we are familiar with your computer needs.

Going Beyond the Expected. That’s what we’re all about at On-Site Techs.

Contact us today to find out more about Computer Upgrades for your existing or desired system.

NOD32 is OST's Preferred Anti-Virus Software.

Virus, Malware & Spyware

Viruses and Malware are just a few of the common causes of poor computer performance.  It is imperative that these be removed at the first sign of intrusion, as they can pose a very serious threat.  Any and all information you access on your computer is no longer secure once you have been infected.  Instead of doing the tasks that you assign, your computer might be following orders from a botnet:  Sending out spam mail, or participating in a Denial of Service attack.

Our technicians are experienced in cleaning up even the most bogged-down computers.  While the vast majority of techs will require you to format your system in order to remove viruses, we are more than capable of removing viruses and keeping all your data intact.  Also, we will setup the software to ensure that future viruses and malware will not be a problem.

Going Beyond the Expected. That’s what we’re all about at On-Site Techs.

Contact us today to find out more about how we can protect you againstViruses, Malware and Spyware.

Maintenance

You’re in the middle of a critical project and the computer freezes.  Or, worse yet, you get that fatal blue screen.  Now what?  Panic?

Not so.   With On-Site Techs you’ll never face this problem — we pride ourselves in catching the problem before it occurs, keeping your system crash-free.

On-Site Techs, your leading provider for 24/7 computer repair, installation and safeguarding offers various maintenance contracts and scheduling for your individual needs, usage and system requirements.  We won’t try to sell you on a package that won’t work for you.

With our maintenance programs, we’ll replace or repair your hardware and update your software.  We’ll monitor reminders for your system – that means our friendly staff will check in with you to ensure you are getting the most from your existing computer or upgrades.  We’ll provide on-site or remote check-ups for optimal efficiency of your system.

Whether you consider yourself a casual user or serve as an IT manager, we can customize a maintenance program to suit your needs.  Armed with the latest technology, our staff is equipped to tackle issues relevant to your computer, and provide the most accurate and sensible solutions.

*With our annual membership plan, you can call us as many times in a year as you want for a nominal fee.  Don’t need an annual plan?  Consider monthly, quarterly, or semi-annual maintenance.

Going Beyond the Expected.  That’s what we’re all about at On-Site Techs.

Contact us today to find out more about the best Maintenance program for your computer.

“The efficiency, knowledge and expertise of On-Site Techs will impress you.”

– Author Betty Byrd

“Prompt, skilled & professonal. Very helpful. A+++ He was timely, polite, and highly trained!…”

– twillafaye